Frequently Asked Questions

• Who is the company behind Tucktec folding kayaks?

  Tucktec was originally invented in the US. "Tucktec EU" is the official franchisee of Tucktec. Our official business name is MB Kayak Vilnius, we registered in Lithuania, an EU country, where we manufacture the kayaks. Read more.

• What payment methods do you accept?
  RIght now we accept card payments (Visa and Mastercard) from every country and bank transfers to our Lithuanian bank account. We are working on integrating your country's local banks and payment methods to our systems.
• Is my payment secure?
  Yes, all payments done on our website are secure. They are processed by the Revolut Bank.
• Do you ship the accessories together with the Tucktec folding kayak?

  Yes, if you order a Tucktec folding kayak and any one of the accessories, we will ship everything together.

• What is the difference between the standard and premium buoyancy aids?
  The standard and premium buoyancy aid are identical in terms of performance, they differ in quality and comfortability. The standard option is cheaper, it has less features. The premium option has a zipper, a pocket, and overall it is more comfortable and adjustable. Here is a comparison table:

  Buoyancy aid feature comparison table

  Feature	Standard (Aquarius Universal Standard)	Premium (Aquarius MQ PLUS)
  Brand	Aquarius	Aquarius
  Compliance	PN-EN ISO 12402-05:2007	PN-EN ISO 12402-05:2007
  Front adjustment straps	✔	✔
  Elastic string	✔	✔
  Zipper	X	✔
  Pocket	X	✔
  Shoulder adjustment straps	X	✔
  Price	€	€€
  Country of origin	Poland	Poland

• Which size buoyancy aid should I buy?
  It depends on your swimming ability and your safety concerns. We generally recommend buying a buoyancy aid which can hold your weight. See the size chart below:

  Buoyancy aid size chart

  Size	Weight range (kg)	Recommended weight (kg)	Chest circumference (cm)	Displacement (N)
  XS	25-40	< 40	76-82	40
  S/M	40-60	< 60	86-107	60
  L/XL	60-80	< 80	107-122	70
  XXL	90+	< 90	122+	70

• Do you offer discounts?
  Apart from the occasional sale, we also give discounts based on the quantity of your order. If you order 2 kayaks, there is a 5% discount automatically applied at checkout. If you order more than three kayaks, you will receive an automatic 10% discount.